• truck Delivery when you need it
  • currency-pound Trade credit available
  • user-group Dedicated account managers
  • percent-badge Discounts for bulk orders
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Support & Services

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Support by device

Buy cover that matches how long you plan to keep the device.

DeviceCoverWhy
Staff laptops3–5 year extended or onsite warrantyKeeps a fleet covered for a full replacement cycle
ServersOnsite support with fast responseDowntime costs more than the cover
School devicesAccidental damage cover where offeredPupil devices fail from drops more than faults

Frequently asked questions

Which warranty fits our laptop?

Manufacturer warranty upgrades are model specific. Check the listing for the models and series covered, and register the upgrade against the serial number.

When should we buy an extension?

Ideally with the device or within the manufacturer's window, often 90 days from purchase. Some upgrades can't be added later.

Can we buy on account?

Yes. A trade account gives access to trade pricing and credit accounts for approved businesses, with a named account manager for repeat orders.

Equipping a whole team?

A dedicated account manager for every trade account.

Request a trade quote Create a trade account

Related: Laptop warranties · Server support · Laptops · Servers · PCs

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