• truck Delivery when you need it
  • currency-pound Trade credit available
  • user-group Dedicated account managers
  • percent-badge Discounts for bulk orders
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For care homes, supported living and care providers

Resident rooms to the laundry, under one roof.

Beds, bedroom furniture, kitchens and laundry at prices that make sense. One supplier, one account, delivered and installed.

Already have an account? Sign in to see your trade price on every product.

A carer talking with a resident in a care home lounge
No minimumspend
Need it today? Collect from our two trade counters Order online for click and collect, or order at the counter in Huddersfield. Free parking and expert advice at both.
HuddersfieldTrident Business Park, HD2 1UAUnder 3 miles from J25 of the M62. Take home today from a huge range.Mon–Thu 8:30am–7pm, Fri 9am–5:30pm
East MidlandsArundel Avenue, Castle Donington, DE74 2HL10 minutes from J24A of the M1. Click and collect.Mon–Fri 9am–5:30pm
Changed your mind?Return or swap what you don’t needRaise it from your account and we usually come back the same working day. Arrived damaged? Refuse it and we send a replacement.
Trade prices
8% average saving for our business customers, and up to 23% on what care providers buy
1
Open a free trade accountNo minimum spend. Your trade price shows on every product when you sign in.
2
Online offers come off your trade price tooBasket offers apply on top, so the saving stacks.
3
Buying a lot? Ask for a priceSend the list and your account manager prices the whole order.
Big order or need advice? Call the business team 03300 412 743 Monday to Friday 9am–6pm, Saturday 9am–2pm

What business customers saved on what care providers buy

Doors and joinery 23%
Bathrooms 12%
Heaters 9%
Appliances 8%
Furniture and beds 6%

What business customers with an account manager saved against our standard online price, April to October 2026, across 28,000 orders placed online and by phone. Your saving depends on what you buy and how much.

What we supply for care settings

The non-clinical kit a home runs on.

Built for big orders

71,000washing machines and dryers
42,000beds
76,000toilets
1,350orders over ÂŁ10,000 from 580 businesses

Sales orders across the Buy It Direct group, 1 October 2025 to 30 September 2026.

Our picks for care providers

What we would put in a home

The feature worth paying for in each category, and the model we would choose. Sign in to see your trade price.

Nymas Doc M Exposed Showering PackBathroomsNymas Doc M Exposed Showering Pack Electrolux Professional myPRO XL 12kg Washing MachineLaundryElectrolux Professional myPRO XL 12kg Washing Machine electriQ 12kg Heat Pump Tumble DryerDryingelectriQ 12kg Heat Pump Tumble Dryer Arissa Folding Grab Rail, 600mmSupportArissa Folding Grab Rail, 600mm
Look for Doc M pack Commercial, 12kg Heat pump, sensor dry Folding, contrasting colour
Why we pick it Rails, seat and fittings for an accessible shower room in one pack, with contrasting fixings residents can see. A commercial machine built for the daily loads of a home’s main laundry, not a domestic one worked to failure. Big 12kg loads with no vent, and sensor drying stops when the load is dry, so nothing is over-dried. Folds up out of the way when it is not needed, leaving room for a carer or a wheelchair transfer.
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Buying for care providers: what is worth knowing

Thermal disinfection for the full time

HTM 01-04 sets 65°C for 10 minutes or 71°C for 3 minutes in the wash. Check the machine holds the temperature for the full time, not just reaches it; commercial machines are built to.

Shop commercial laundry →
Surface temperature: 43°C

HSE guidance caps accessible heater and radiator surfaces at 43°C where residents are at risk. Use low-surface-temperature radiators or guards, not standard panels.

Shop radiators →
Hot water at the outlet: 44°C

HSE expects bath water for residents to be limited to 44°C at the outlet, and showers lower, usually with a TMV3 thermostatic mixing valve. Check this when you change taps or showers.

Shop taps →
Contract mattresses: BS 7177

Care settings are medium or high hazard. Specify mattresses tested to BS 7177 at the right hazard level, not domestic labels alone.

Shop mattresses →

What our customers say

They delivered to our retirement flats early, so we asked them to keep the noise down. They fitted the new cooker and cleared up within half an hour, and the residents didn’t know they’d been.

Retirement housing

Accurate time slots, and the installers ran the washer dryer and checked for leaks before they left our premises.

Business premises

Shop by category

Need more help?

Buying in bulk, or want advice on a spec?

Order online as usual. If you want a price on a large order or help choosing, call the trade team or request a quote and we will come back to you.

Call the business team 03300 412 743 Monday to Friday 9am–6pm, Saturday 9am–2pm
Prefer it in writing? Request a quoteQuotes are for trade account customers. Opening an account is free.
2Add the products you need to a quote from their product pages, with the quantities.
3Send the quote from your quote basket. The trade team comes back to you with a price.
Go to my quote basketNot signed in? You will be asked to sign in first.

Questions care providers ask

Is there a minimum spend?

No. Open a free trade account and buy one item or a full fit-out.

How do I see my trade price?

Sign in. Your trade price replaces the public price on every product.

Do you sell clinical or medical equipment?

No. We supply the non-clinical kit: furniture, appliances, laundry, bathrooms and tech.

Do you install what you deliver?

We install appliances when we deliver them. On bulk orders we can set up the whole order; tell us what you need and we will price it.

Can I pay on account?

Yes. A credit account is available, subject to status.

Will you take the old appliance away?

Yes. We take your old appliance away when we deliver the new one, like for like. On bulk orders we can clear old furniture too; ask your account manager.

No refurbished options available.

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