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Lenovo 4 Years Premier Support from 1 Year Premier Support
SKU: 5WS1C98063
Quickfind code : 1742014
Product Description
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Key Product Info
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
Specification
| Quickfind | 1742014 |
|---|---|
| SKU | 5WS1C98063 |
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Lenovo 4 Years Premier Support from 1 Year Premier Support