A hot tub is one of the quickest ways to lift bookings on a holiday let or park. But once guests are paying to use it, it’s a commercial spa, with rules on how it’s run and checked.
This guide covers what makes a tub commercial, sizing, preparing the site, HSG282, running costs and looking after it.
What this guide covers
Eight steps, from working out what you need to placing the order.
Work out what you need
Start with who will use the tub, how often the guests change and how much time your team has on changeover day.

| Property type | Priorities | Recommended approach |
|---|---|---|
| Holiday lets and cottages | Guests change every few days, easy changeover | A commercial tub sized for the number of beds |
| Holiday parks and lodges | Lots of tubs, fast changeovers, one maintenance routine | The same commercial model across the park, so parts and checks are the same |
| Glamping and camping | Smaller groups, simple setup | A smaller commercial tub sized for the pitch |
| Hotels, spas and gyms | Heavy daily use, many users | Commercial hot tubs, plus swim spas and ice baths for recovery |
Commercial or domestic
If paying guests use it, HSE treats it as a commercial spa, even when it’s the only tub on site. Buy a tub built for that.

Commercial tubs run on a dedicated 32 amp supply, not a 13 amp plug.
Guests can’t change the settings between your checks.
A quicker drain and refill on changeover day.
Our commercial tubs from Outdoor Living all include one.
Choose the right size
Size the tub for the most guests the property sleeps, not the average booking.
| Guests | Commercial tub | Includes |
|---|---|---|
| Up to 6 | Outdoor Escape | Full lounger, 32 amp, tamper-proof controls |
| Up to 7 | Outdoor Hideaway | Full lounger, 32 amp, tamper-proof controls |
Prepare the site
Get the spot ready before delivery day so the install goes in first time.
A concrete pad, paving slabs or reinforced decking. It must carry the filled weight shown on the product page.
A clear, accessible spot with space for our team to manoeuvre, and at least 50cm on all sides for maintenance.
Have it ready before delivery day, fitted by a qualified electrician.
Hot tubs and swim spas can be delivered and fully installed by our team, filled and ready to use.
Stay compliant with HSG282
HSG282 is HSE’s guidance on spa pools. It applies to a hot tub on a holiday let, even if it’s the only one.
- A written risk assessment
- Daily chemical checks
- Monthly microbiological samples
- Quarterly Legionella samples
- Keep records of cleaning, water treatment and servicing
The checks are the operator’s job, even if guests use the tub on their own. Build them into your changeover routine.
Running costs and efficiency
Keeping the water at temperature between stays is a hot tub’s biggest running cost.
Keeps the heat in between guests. Put it back on after every use.
Heats the water for less energy. We sell 7kW and 12kW pumps for hot tubs and swim spas.
Servicing and water care
A tub that’s looked after stays open for bookings.
Keep the water safe and clear between your checks.
Book one a year with us, and keep the record with your HSG282 paperwork.
We can advise on looking after the ones you have, and service them.
Procurement and efficiency
Buying hot tubs the same way across your sites keeps costs and maintenance under control.
The same model on every lodge makes parts, checks and training simple.
Sign in for trade prices, with bulk discounts on bigger orders.
Hot tubs, garden furniture, BBQs and heating on one account.
Credit account available, subject to status. Need a bigger limit? Ask the trade team.
Talk to our B2B account managers about hot tubs for your sites and volume quotes.